At Vox-Vexora, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, purchase our digital audio services, or interact with us in any way. By using our platform, you agree to the practices described below.
When you place an order or create an account, we may collect certain personal information such as your name, email address, billing details, and any project-related notes you choose to provide. This information is used exclusively to process your payment, deliver your digital files, and communicate with you about your order. We only collect the minimum amount of information necessary to provide our services effectively, and we never request sensitive personal data beyond what is required to complete a transaction.
Payment information such as credit card details is never stored on our servers. All financial transactions are securely processed through trusted third-party payment providers that comply with industry security standards. This ensures that your financial data remains protected at all times.
The files and audio projects you share with us for mixing, mastering, or creative processing are treated with complete confidentiality. We do not disclose, resell, or distribute your music or project files under any circumstances. Your creative work remains your property, and Vox-Vexora only processes it to provide the services you have purchased. Once a project is completed and delivered, your files are stored securely for a limited period for backup purposes and may then be deleted to ensure ongoing privacy.
We may use limited non-personal data, such as website traffic analytics or cookies, to improve the functionality of our site and better understand how clients interact with our services. This information is anonymous and does not identify you personally. You can adjust your browser settings to decline cookies if you prefer, but some features of the website may not function optimally without them.
We do not sell, trade, or otherwise transfer your personal data to outside parties. Exceptions apply only if required by law, to comply with legal obligations, or to protect the rights, property, or safety of Vox-Vexora, our clients, or the public.
You have the right to request access to the personal information we hold about you, ask for corrections if your details are inaccurate, or request deletion of your data when it is no longer needed. To exercise these rights or if you have questions about how your data is handled, you can contact us directly.
In summary: Vox-Vexora collects only what is necessary to deliver digital services, does not store payment data, protects the confidentiality of all client projects, uses data solely for order processing and platform improvements, and never shares or sells personal information to third parties.
If you have any concerns about your privacy or wish to exercise your rights, please contact our support team at info@vox-vexora.space. We will respond promptly and ensure your inquiry is handled with care and transparency.
info@vox-vexora.space
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